Terms of Service

1. Agreement to Terms

By accessing and using the Wind Energy Spark website (windenergy-spark.com) and our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Description of Service

Wind Energy Spark operates a board games retail business providing:

• Online and physical retail of board games, card games, and gaming accessories
• Game consultation and recommendation services
• Gaming events and community activities
• Customer support and game-related services
• Newsletter and marketing communications

3. Eligibility

You must be at least 18 years old to make purchases on our website. If you are under 18, you may use our services only with the involvement and consent of a parent or guardian.

4. Account Registration

While account registration is not required for browsing, you may need to provide accurate information for:

• Newsletter subscriptions
• Order processing and delivery
• Customer service communications
• Event registrations

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

5. Orders and Purchases

5.1 Order Acceptance

All orders are subject to acceptance by Wind Energy Spark. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

5.2 Pricing

Prices displayed on our website are in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice. We reserve the right to correct pricing errors.

5.3 Payment

We accept various payment methods as displayed during checkout. Payment must be received in full before orders are processed and shipped.

5.4 Shipping and Delivery

Delivery times are estimates and may vary based on product availability and shipping location. Risk of loss and title pass to you upon delivery to the shipping carrier.

6. Returns and Refunds

We want you to be satisfied with your purchase. Our return policy includes:

• 30-day return period for unopened items in original condition
• Refunds processed to original payment method
• Customer responsible for return shipping costs unless item is defective
• Certain items may be non-returnable for hygiene or safety reasons

Please contact our customer service team to initiate a return.

7. Intellectual Property Rights

The Wind Energy Spark website and its content, including but not limited to text, graphics, logos, images, and software, are owned by Wind Energy Spark or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without explicit written permission.

8. User Conduct

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with the normal operation of our website
• Engage in any fraudulent or deceptive practices

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with UK GDPR and data protection laws.

10. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our website will be uninterrupted or error-free
• Defects will be corrected
• Our website is free of viruses or harmful components
• Information on our website is accurate or complete

11. Limitation of Liability

To the maximum extent permitted by law, Wind Energy Spark shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the specific service or product giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Wind Energy Spark and its officers, directors, employees, and agents from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our services or violation of these Terms.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use our services will cease immediately.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: