Privacy Policy

1. Introduction

Wind Energy Spark ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website windenergy-spark.com and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number, postal address)
• Payment information for purchases
• Newsletter subscription preferences
• Customer service communications
• Product reviews and feedback

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system information
• IP address and geolocation data
• Pages visited and time spent on our website
• Referring website information
• Cookie and similar technology data

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and service
• Sending newsletters and marketing communications (with your consent)
• Improving our website and services
• Analyzing website usage and customer behavior
• Preventing fraud and ensuring security
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: For newsletter subscriptions and marketing communications
• Contract: For order processing and customer service
• Legitimate Interest: For website analytics and security
• Legal Obligation: For tax and accounting purposes

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

6. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Newsletter subscribers can unsubscribe at any time, and account holders can request data deletion subject to our legal obligations.

9. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Portability: Receive your data in a machine-readable format
• Object: Opt-out of certain data processing activities
• Withdraw Consent: Revoke previously given consent

To exercise these rights, please contact us at [email protected].

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at:

Email: [email protected]